Terms and Conditions

These Terms and Conditions govern the use of ChainSpin Casino and form a binding agreement between the player and ChainSpin Casino operations. By registering an account and using the platform, the player confirms they have read, understood, and agreed to these terms in full. Players who do not agree should not proceed with registration.

Eligibility

Age Requirement

Players must be at least 18 years of age to register and use any service on ChainSpin Casino. The platform takes age verification seriously and reserves the right to request identity documents at any stage of the player relationship. Accounts found to belong to underage players will be suspended immediately and all funds forfeited.

Jurisdiction

ChainSpin Casino operates under an international gaming licence. Players are responsible for ensuring that online casino participation is legal in their country of residence. Registration is not permitted from restricted territories. ChainSpin reserves the right to update the restricted territory list without prior notice.

Single Account Policy

Each player may hold only one registered account. Duplicate accounts will be suspended and any bonuses or winnings associated with duplicate accounts will be voided. If a player suspects their details have been used to open an account without their consent, they must contact support immediately.

Account Registration and Verification

All registration information must be accurate, current, and complete. ChainSpin conducts identity verification (KYC) in compliance with international anti-money-laundering (AML) regulations. Verification documents typically required include:

• Government-issued photo ID (passport, national ID card, or driver’s licence)
• Proof of address dated within 90 days (utility bill or bank statement)
• Proof of payment method (card photo or bank statement showing the last four digits)

Withdrawals cannot be processed until identity verification is complete.

Deposits and Withdrawals

Deposits

All deposits are processed in Euros (€) or converted at the prevailing exchange rate for non-EUR methods. Minimum deposit is €10 for crypto and e-wallets, €20 for card methods. ChainSpin does not charge fees on deposits; however, the player’s payment provider may apply processing fees independently.

Withdrawals

Withdrawals must be made to the same payment method used for the most recent qualifying deposit where possible. Minimum withdrawal is €20. Maximum withdrawal limits vary by method and account tier as shown in the Banking section. Processing times are as follows:

Withdrawal Restrictions

Withdrawals requested while an active bonus is in play will forfeit the bonus and all associated winnings unless wagering has been completed. ChainSpin reserves the right to carry out enhanced verification checks on withdrawals that trigger AML risk thresholds.

Bonus Terms

General Bonus Conditions

All bonuses are subject to individual promotional terms. Standard conditions applying to all bonuses unless otherwise stated include:

• Bonuses are for personal use only and cannot be transferred
• Only one welcome bonus per household, IP address, and device
• Bonus funds are used before real money funds in all wagering
• Maximum bet while a bonus is active: €5 per spin or round
• Abuse of bonus offers, including but not limited to collusion, will result in account suspension

Wagering Contribution

Game contributions toward bonus wagering are published on the promotions page. Slots contribute 100%; most table games contribute 10%; video poker contributes 20%. Games not listed contribute 0%.

Responsible Gaming

ChainSpin Casino is committed to responsible gambling and provides tools to help players manage their behaviour. These tools include deposit limits, session time reminders, cooling-off periods, and permanent self-exclusion. All tools are accessible from the account dashboard and take effect within 24 hours of activation.

Players who believe they may have a gambling problem are encouraged to contact:

• International helpline: +1-800-522-4700
• Email support: support@chainspin.net
• GamCare: available at /play
• Gamblers Anonymous: available at /play

Privacy and Data

ChainSpin collects and processes personal data in accordance with its Privacy Policy. Data is used solely for account management, verification, fraud prevention, and regulatory compliance purposes. ChainSpin does not sell personal data to third parties. Players may request a copy of their stored data or request deletion of non-legally-required data by contacting the support team.

Intellectual Property

All content on ChainSpin Casino, including but not limited to software, graphics, logos, game assets, and text, is the intellectual property of ChainSpin or its licensors. Reproduction, distribution, or modification of any content without express written consent is strictly prohibited.

Limitation of Liability

ChainSpin shall not be liable for any loss or damage arising from:

• Interruption or unavailability of services due to maintenance or technical failure
• Errors in game software that are subsequently corrected
• Player reliance on information published on third-party sites
• Losses arising from failure to comply with these terms

Amendments

ChainSpin reserves the right to amend these Terms and Conditions at any time. Continued use of the platform following notification of amendments constitutes acceptance. Players who do not accept amended terms must close their account before the effective date of the changes.

Governing Law

These Terms and Conditions are governed by the laws of the licensing jurisdiction. Any disputes not resolved through the internal complaints procedure may be referred to the relevant regulatory body under the applicable gaming licence.

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